August 25, 2020

Leaders and Redesign

Faced with a time of challenge, leaders choose from three sets of tools in their kit. The first set enables their organization to grow — to increase revenues. The second enables it to trim — to make cuts and find efficiencies. Grow and trim. Trim and grow. You can readily identify your organization’s past use of these tools.

If you have used these tools well, you have likely not reached as much for the third set which enables transformative change. These are the tools of redesign.

Grow, trim, redesign. In some respects, proficiency with one set of tools helps you as you move to use another set. Yet, and this is a somewhat cruel irony, proficiency with one set of tools can induce disregard for and lack of use of another. Until recently, your colleagues may have thought and said, look at our wonderful growth and revenues! Why on earth would we need to redesign? To be blunt, we have experienced that and have had to learn how to break out of the familiar, tried and true.

The pandemic has thrust redesign on organizations by robbing them of familiar assumptions, patterns and successes. It has forced quick thinking and actions. This time in human history has also brought forward issues involving politics, equity and more. These must factor into more fundamental redesign, which must be not just about organizational health but also about societal value and impact.

Redesign can and should consider:

Purpose, expressed in vision and mission
Organizational strengths and vulnerabilities
Who you serve and why they should choose you
New products and services
How services are provided
The technologies that are right for you and those you serve
Partnerships and strategic alliances that will enhance your capabilities
Leadership strategies
Overcoming that which served and reinforced the old model but constrains the new one

If this list makes you think of strategic planning, that is as it should be. After all, redesign is a strategy. Yet while most strategies are fairly incremental, responding to trends, redesign is more disruptive, responding to more extreme and urgent developments.

This is a time to switch gears. It is a time for organizations to think carefully and broadly about who we are, what we aspire to be and how we will contribute to a better future, and not solely for our organizations. It is a time to create innovative work teams and engage employees in design and implementation. The leadership challenge is to take your organization to a new destination.


From Work from Home to….
The future of work and the workplace is understandably on many people’s minds right now — both personally and on behalf of their organizations. One way of looking at it starts with a Workplace Pe...
The Leadership Factor
“Just as you wouldn’t marry someone after only a first date, you should not select someone for a leadership job solely because of the person’s interview performance – which is exactly that, a...
Hiring the Best College Leaders:  Gaps, Solutions & Experts
Hiring the Best College Leaders: Gaps, Solutions & Experts Everyone acknowledges that hiring is one of the most important jobs we do. Great hires can make a huge positive impact. Less than great h...
Leaders and Redesign
Faced with a time of challenge, leaders choose from three sets of tools in their kit. The first set enables their organization to grow — to increase revenues. The second enables it to trim R...
Compass North Consulting enters into strategic alliance with Mandrake and Mega Experience to help organizations and businesses adapt and thrive during pandemic
Compass North Consulting Inc., a Peterborough-based consulting firm, announced today that they have entered into a strategic alliance with Mandrake, a leading Canadian consulting firm, and Mega Experi...
Strategic Plans & Planning Processes: Driving Engagement, Performance and Results
Strategic planning is the process of establishing a longer-term vision, competitive position and specific steps to get there. Your organization’s strategic plan is its game plan for development and ...
Canadian Organizations Post-Pandemic: From Survive to Thrive
Right now, moving “from survive to thrive” seems very ambitious, even for businesses and not-for-profit organizations that were doing well before the Covid-19 Pandemic. So it is useful to break th...
Colleges Post-Pandemic: Survive to Thrive
In a few short months in 2020 and as a result of the pandemic, Canadian colleges went from thriving to survival mode. It was a shocking change, going from record surpluses to potential deficits, from ...
The Compass North Consulting Story
The Compass North Story Compass North is a partnership – one that started many years before the company itself. In 2004, we started working together: Tony as President of Fleming College; Sonia as V...

Compass North Consulting Inc. uses cookies to improve the navigation of our uses.
By closing this message you accept our cookie policy.